Retainer Policy
A 50% non refundable retainer is required at booking to hold your date and time. This payment is credited toward your total balance, with the remaining balance due on the day of your session. Retainers are non transferable if your shoot is canceled, the retainer is forfeited, and re-booking requires a new 50% retainer.
Late Arrival Policy
Sessions begin promptly at your scheduled start time, and any lateness will directly shorten your shoot time. A $15 late fee will be applied after 10 minutes of lateness. Arrivals past 15 minutes will result in session cancellation and retainer forfeiture.
Rescheduling Policy
Rescheduling requests made with at least 48 hours' notice are free of charge, and your original retainer will transfer to the new date. Requests made with less than 48 hours' notice will result in retainer forfeiture and require a new 50% retainer to reschedule.
Re-Shoot Policy
If a re-shoot is necessary due to technical issues or equipment failure, it will be provided at no extra cost. Re-shoots requested due to client preference (e.g., wardrobe changes, hair/makeup dissatisfaction, or personal preference) require a re-shoot fee of $50 for Lifestyle shoots or $100 for Fashion shoots, plus any applicable studio fees.
Delivery & Raw Files Policy
Final high-resolution retouched images are delivered via an online gallery within 7 to 10 business days. Unedited RAW camera files are not included in but can be added via add ons at checkout. RAW files are delivered via digital download within 48 to 72 hours of your shoot. Original credit to LostStarVisuals is required for any public or commercial publishing.
Model Release & Portfolio Policy
The photographer retains full copyright to all images created. Standard bookings include a built-in model release allowing selected images to be featured in portfolio, website, and social media marketing. Clients requiring 100% image privacy or a non-disclosure agreement (NDA) must request this prior to booking, which incurs an additional 20% privacy surcharge.
Gallery Retention & Archiving Policy
Online galleries remain active for 30 days following delivery. Clients are responsible for downloading and backing up their full gallery within this window. Re-activating an archived gallery after the 30-day mark requires a $50 un-archival fee.
Guest & Spectator Policy
To keep sessions focused and on schedule, clients may bring a maximum of 1 guest (e.g., parent, assistant, or friend). Guests must refrain from directing the shoot or taking behind-the-scenes video/photos that interfere with the photographer's work.